Gift vouchers purchased from Hummingbird Sweet Things are valid for three (3) years from the date of issue and after such time will be invalid.
Gift vouchers donated by Hummingbird Sweet Things for charity will be valid for use for three (3) months from the date of issue and after such time will be invalid.
Gift vouchers issued during store promotions are valid for the period stated on the gift voucher and after such time will be invalid.
Gift vouchers purchased online can only be redeemed for online purchases. They cannot be redeemed in store.
Gift vouchers issued in-store can only be used in store. They cannot be redeemed online.
Only Gift vouchers authenticated by Hummingbird Sweet Things can be used to complete purchases.
CAN I PURCHASE A GIFT VOUCHER USING A GIFT VOUCHER?
Gift Vouchers cannot be used to purchase another Gift Voucher.
CAN I PURCHASE CAKES, CUPCAKES, SWEETS OR HIRE A CAKE STAND USING A GIFT VOUCHER?
Gift Vouchers cannot be used to purchase cakes, cupcakes and sweets. Gift Vouchers cannot be used to hire a cake stand or to purchase any party or celebration related edible items or decorations.
DO I GET CHANGE ON A GIFT VOUCHER?
No, gift vouchers can only be used once, so please choose carefully. For example if you have a $50 gift voucher, choose a purchase that comes to $50 or more.
CANCELLATION AND VOIDING OF GIFT VOUCHERS
i. Gift Vouchers cannot be cancelled once they are issued except if voided by Hummingbird Sweet Things, if their value is used or if they expire.
ii. We reserve the right to void any Gift Voucher that appears to have been defaced, mutilated, altered or tampered with in any way and Hummingbird Sweet Things may subject Gift Vouchers to a verification process.
iii. Hummingbird Sweet Things reserve the right to cancel any Gift Voucher, or the Gift Voucher program, for any reason at any time without notice. In such instances (except those set out in paragraph (ii) we will elect to provide a refund or a replacement Gift Voucher.
iv. We reserve the right to correct the balance of your Gift Voucher if we believe that a clerical or accounting error has occurred.
LOST OR STOLEN GIFT VOUCHERS Treat your Gift Voucher like cash. Lost or stolen Gift Voucher will not be replaced or refunded. The bearer of the Gift Voucher will be taken to be the owner of the Gift Voucher.
YOUR GIFT VOUCHER, YOUR RESPONSIBILITY You are responsible for the use and safety of your Gift Voucher. You are liable for all transactions on your Gift Voucher, except to the extent to which there has been fraud or negligence by us.